Each year companies devote large budgets to sourcing employees with skills and qualities that suit the organisation. Once new recruits are brought into the company, regardless of assigned department, some form of training is required for the new employee to learn how the company operates. However this level of investment could be reduced if management focus on retention rather than recruitment. By introducing the following suggested changes to the style of management this will quickly benefit the company.
Remind the AP team of the company and department’s goals
To ensure the company and department goals are harmonious train staff not only in AP processes but also in the procedures of departments AP works closely with. Equipped with this knowledge AP employees will understand and have empathy for challenges in other departments and can alter their communication to reflect this. This provides the foundation for better relationships to be built between departments.
Don’t lose sight of the big picture
It can be easy to get lost in the small details, especially in the AP department. It’s important to communicate the company’s overall goal and how the AP department can work to achieve it to your team. It is also vital to … Read More >